Did You Know That… The best way to get help is…

I receive a lot of email asking questions about Silverlight; which is great, but the most effective way to get these questions answered is usually to post them to the Silverlight Forum, where a lot more people can take a look and respond.

In any case, wherever you ask your question, be sure to include the following essential information:

  • The version of Silverlight you are using (be as specific as possible, including the release you're working with)
  • The version of Visual Studio you are working with
  • Other supporting software you are using (e.g., Silverlight 1.1 tools for Visual Studio 08 / December)
  • What you are trying to accomplish
  • Specifically what is going wrong

This helps all of us try to recreate the problem and thus to solve it quickly and efficiently.

Don't be afraid to write to me; but please understand that one geek answering email will never be as effective as a community working together. (And the truth is that the closer we get to Mix, the more I'll be frantically preparing to help ensure that we have all the videos, tutorials and etc. ready to go for Silverlight.Net.)

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About Jesse Liberty

Jesse Liberty has three decades of experience writing and delivering software projects and is the author of 2 dozen books and a couple dozen Pluralsight & LinkedIn Learning courses. He was a Senior Technical Evangelist for Microsoft, a Distinguished Software Engineer for AT&T, a VP for Information Services for Citibank and a Software Architect for PBS. He is a Xamarin Certified Mobile Developer and a Xamarin MVP and a Microsoft MVP.
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